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ZHIAN SSR Facility Management Platform: Revolutionizing High-End Retail FM with Cutting-Edge Technology

PREVENTIVE MAINTENANCE|
July 5, 2025
ZHIAN SSR Facility Management Platform, developed by Shanghai ZhiAn Fire Protection, Water, Electricity & Decoration Co., Ltd., is a comprehensive online facility and project management solution dedicated to delivering intelligent and efficient facility management services for high-end brand stores. As an industry-leading ZHIAN SSR facility management system, this platform integrates over 20 years of industry expertise, reshaping luxury retail facility management standards through core functionalities like energy monitoring, HVAC automation, and air quality control, empowering enterprises to achieve cost reduction, efficiency enhancement, and digital transformation.

The Transformative Force of Intelligent FM

The ZHIAN SSR Facility Management Platform is built on the core philosophy of “empowering facility management with state-of-the-art technology,” creating an integrated facility management ecosystem. Beyond remote monitoring and real-time alarm capabilities, the platform constructs digital twins via 3D scanning for full-life-cycle digital management of facilities. With server deployments in Shanghai, Hong Kong, Germany, and Singapore, it provides stable and reliable management support for global high-end retail brands. Certified with Softwear Copyright Registration No. 9351301 and compliant with GB/T22080-2016/ISO/IEC27001:2013 information security management systems, ZHIAN SSR ensures data security and system stability.

Core Functions: Full-Dimension Facility Management Solutions

  • Energy Monitoring & Intelligent Analysis
    Real-time collection of power consumption, current, and voltage data from each MCB box, supporting circuit fault analysis and energy consumption trend prediction. Automated generation of energy-saving optimization reports helps enterprises reduce energy costs.
  • HVAC Automation Management
    Remote control of HVAC system operations, supporting mode switching, wind speed adjustment, and timing control. Integrated with temperature and humidity data for intelligent regulation, enhancing environmental comfort while reducing energy consumption. In the Shanghai Plaza 66 case, this function shortened equipment fault response time by 60%.
  • Air Quality Monitoring
    Real-time monitoring of CO₂, PM2.5, VOC, and other indicators, 联动 (linking) with ventilation systems to maintain indoor air quality and meet LEED certification requirements, creating a healthy shopping environment for customers.
  • 3D Scanning & Digital Twin
    Integration of Matterport technology to build immersive 3D spaces, supporting remote dimension measurement and asset annotation. Provides digital documentation for project handovers and facility maintenance, improving management efficiency.
  • LED Screen & Field Management
    Remote monitoring of LED screen status with real-time fault alarms; work order systems enable maintenance task allocation, quotation approval, and progress tracking, optimizing service quality through vendor KPI management.

Technical Advantages: Disrupting Traditional FM Paradigms

Compared to traditional PLC control cabinets, the PC control cabinets adopted by the ZHIAN SSR facility management platform offer significant advantages: 20% lower cost, high extensibility supporting remote functional upgrades without hardware replacement, lower energy consumption, and remote software fault debugging to reduce maintenance costs. The platform interface supports personalized customization for user-friendly operation, with flexible system integration capabilities to seamlessly connect with equipment from brands like Daikin for cross-brand unified management.

Application Case: Practical Validation in High-End Retail Scenarios

Take a luxury brand store in Shanghai Plaza 66 as an example. The ZHIAN SSR facility management platform achieves full-time monitoring of 22 conventional distribution boxes, 10 AHU units, and other equipment within a 1,770㎡ space. Functions like automatic water leakage valve closure and remote temperature fault diagnosis effectively prevent property damage; the one-click AC timing extension feature avoids energy waste, while the water pump rotation mechanism extends equipment lifespan. In this case, the platform improved equipment maintenance efficiency by 40% and reduced annual energy costs by 15%.

Value Proposition: The Core Driver of Digital Transformation

The ZHIAN SSR facility management platform enhances customer experience through digital solutions and optimizes management processes via data-driven decision-making. Its core values include: real-time monitoring and remote control for early fault warning, work order systems for efficient task handling, vendor KPI management for service quality assurance, and energy consumption analysis reports for energy-saving initiatives. With over 20 years of industry experience, the platform integrates on-site practices with technological innovation to deliver professional and forward-looking facility management solutions for high-end retail enterprises.

Why Choose ZHIAN SSR?

  • Industry Expertise & Technological Innovation
    The only software provider combining on-site practical experience with R&D capabilities, 20 years of high-end retail facility management expertise ensures solution applicability.
  • Global Applicability & Customized Services
    Supports multi-regional deployment and customizes functional modules according to brand needs, adapting to management processes of different store scales.
  • Cost Optimization & Energy Efficiency
    20% cost savings compared to traditional solutions; intelligent energy management enables sustainable operations, supporting enterprises in achieving ESG goals.
  • Full-Integrated Platform & Data-Driven Insights
    An all-in-one management platform integrating multi-system data, generating visual reports for scientific decision-making to drive digital transformation in facility management.
Driven by the mission of “reading the present to write the future,” the ZHIAN SSR facility management platform provides intelligent and digital facility management solutions for the high-end retail industry through technological innovation and industry  (deep cultivation). Whether optimizing energy efficiency, managing equipment health, or upgrading service processes, ZHIAN SSR remains committed to being a reliable partner in enterprises’ digital transformation, leading the facility management industry toward a smarter and more efficient future.